PRIVACY POLICY
Effective date: [Aug 20th, 2023]
Welcome to Heat App] ("we," "us," or "our"). This
Privacy Policy explains how we collect, use, and share information when you use our mobile application Heat
App (the "App").
1. Information We Collect
1.1. Personal Information
We may collect the following Personal Information when you use the App:
- Name: We collect your name to personalize your experience within the
app.
- Email Address: We collect your email address to communicate
important app-related information and updates.
- and any other information you submit through the sign-up form when
you register for an account.
- Wallet address.
- Details from referrals, encompassing personally identifiable
information of both yourself and the referred individual.
- Data regarding usage patterns, alongside automatically gathered
technical specifics like traffic metrics, geographical information, records of activity, and other
communication-related data. This encompasses the specific features and resources you access and employ
on our platforms.
- When you engage in communication with us, whether it's through
email or text messages, we may gather and retain a transcript of the exchange, along with any personal
details disclosed during the conversation.
- Specifics pertaining to your computer, mobile phone and online
connectivity. This encompasses aspects like the kind of device you employ, your device's IP address,
the operating system in use, your preferred internet browser, distinctive device identifiers, and
additional diagnostic information.
2. How We Use Your Information
2.1. Personal Information
We use Personal Information for the following purposes:
- For the purpose of delivering and upholding our Service. Our legal
grounds stem from the need to fulfill contractual obligations established with you.
- To inform you about modifications to our Service. Our legal grounds stem from
the need to fulfill contractual obligations established with you.
- To enable your participation in interactive aspects of our Service,
at your discretion. Our legal basis is rooted in both our legitimate interests and the contractual
commitment to provide Services to you.
- To authenticate your identity and ascertain your eligibility to use
our Services. Our legal basis is grounded in both our legitimate interests and the contractual
commitment to provide Services to you.
- To extend customer support. Our legal basis is grounded in our
legitimate interests as a business to engage with inquiries and retain a record of
correspondences.
- To amass insights or valuable data for the purpose of enhancing our
Service. Our legal basis is our legitimate business interests in comprehending and ameliorating our
services.
- To oversee the utilization of our Service. Our legal basis is our
legitimate business interests in comprehending and ameliorating our services.
- To observe the frequency of your engagement with our Service. Our
legal basis is our legitimate business interests in furnishing the Service and promoting its
utilization.
- To identify, thwart, and address technical complications. Our legal
basis encompasses the fulfillment of contractual commitments by providing technical assistance and
safeguarding our Services through legitimate business interests.
- To furnish you with updates, exclusive offers, and general insights
regarding other products, services, and events comparable to those you have already acquired or
expressed interest in—unless you have chosen not to receive such communications. Our legal basis
is contingent on your consent to opt into newsletters or marketing materials (with the freedom to
unsubscribe at any time), and where we employ cookies or akin technologies that extend beyond essential
functionalities.
- In the event that non-essential cookies or similar technologies are
employed for the aforementioned purposes, our legal basis resides in your consent.
3. Data Security
We take reasonable measures to secure the data we collect and store,
including:
- Data Encryption: Data transmitted between your device and our
servers is encrypted to protect its confidentiality.
- Secure Storage: We store your data on secure servers with restricted
access.
- Security Assessments: We regularly assess our security measures to
identify and address potential vulnerabilities.
4. Third-Party Services
We may use third-party services for analytics, advertising, and rewards distribution,
including services provided by Twitter (Now X), Google, and Apple. These third parties may collect data as
described in their respective privacy policies.
5. Sharing of Information
We may share your information in the following circumstances:
- With Service Providers: We may share data with third-party service
providers who assist us in operating the app and providing its features.
- Legal Obligations: We may share information with legal authorities
if required by law or to protect our rights and the rights of our users.
6. COOKIES AND ANALYTICS
Our website utilizes automated tools and applications operated by third parties, including
Google Ad and Google Analytics, which use cookies and similar technologies to gather and analyze information
about website usage, providing reports on activities and trends. This service may also collect data about
the usage of other websites, applications, and online resources. To learn more about Google's practices,
you can visit www.google.com/policies/privacy/partners/,
and if you wish to opt out, you can download the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
7. CHILDREN'S PRIVACY
Our services are not intended for users below the age of majority in their respective
jurisdiction, and we do not knowingly gather personally identifiable information from children under the age
of 18. If you are a parent or guardian and are aware that your child has provided us with personal
information, please get in touch with us. If we discover that we have collected personal information from
children without verifiable parental consent, we will take necessary actions to remove such information from
our servers.
8. Your Choices
You have certain choices regarding your data:
Personal Information: You can review and edit your Personal Information through the
app's settings.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective
when we post the revised policy within the App.
10. CONTACTING US
If you have any questions about this Policy, including any requests to exercise your legal
rights, please email us at [email protected]
By using the Heat App, you agree to the terms of this Privacy Policy.